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Alisande Heriyanto leaf
Inspiring Executive

Alisande
Heriyanto

United States
The Corcoran Group
VP
I am Corcoran’s Vice President of Product and Tech Support and when I’m not leading teams that build websites and productivity tools for the company, I lead a team that supports the agents, clients and staff who use those tools. Corcoran has been a leading real estate brand for nearly 50 years and it is an honor to be able to build and evolve Corcoran.com, the real estate industry's very first website.
I am proud of:

Leading a timely update to Corcoran.com.
Our site must reflect the new world we’re operating in and this update included functional and aesthetic improvements that made our digital home faster, more intuitive and more beautiful. As we expanded our footprint globally, we also had to scale a team located across three continents. With soft-A.I. touches woven throughout, the new site places us ahead of consumer expectations, removing regional landing pages and allowing visitors to search all of regions at once. An improved people search allows potential clients to easily discover agents from across our network, and a dramatically intuitive map ties everything together.

Transitioning a traditional Tech Support team to a 100% WFH model.
Due to COVID, we had to quickly transition from one support model to another and we did so fluidly, without any disruption in service. I was able to weave together a seamless support model for a company that needed technical support more than ever as we entered the uncharted territory of virtual meetings, QR Codes, and everything in between.
ADDITIONAL INFORMATION

I co-founded one of the first women in technology blogs back in 2004 - Chipchick.com looking to fill the gap and provide a safe space for women to be able appreciate reviews and the latest technology news delivered by women for women.
https://www.prweb.com/releases/2013/11/prweb11304999.htm

Today, I mentor and lead a diverse group of people including women from around the world across my product and engineering teams and recently spoke to over 200 women, about women mentoring other women in the IT Industry.